COMING 2021! Effective Leadership: Overview

About this Course:

By developing strategies to better manage their emotions, participants will learn to respond rather than react and effectively work through conflict. Participants will discover how to increase their empathy, and how doing so can enhance their influence within a team.

What you will Learn:

• The science, practice, philosophy and processes affecting interpersonal interactions.
• How to increase effectiveness and productivity through self-awareness and enhanced communication.
• Practical tools for responding to conflict in the workplace.
• How to identify gaps and opportunities in your firm’s management practice.

Credit Details:

• Click to View Full Credit Information by Region.

Instructor: 

• Sara Robertson